F.A.Q - Frequently Asked Questions

Large usage customers have had a choice of suppliers since 1987. For smaller users, competition was introduced in 1998. Prior to this, customers did not have a choice of who to purchase their natural gas from.

No, SaskEnergy will continue to be responsible for the delivery of natural gas to your meter, but you have a choice of who supplies the natural gas to SaskEnergy’s distribution system. You will continue to receive your natural gas bill from SaskEnergy and any Pre-authorized or Equalized Payment Plans will be maintained. Connect Energy will be listed as the natural gas supplier.

SaskEnergy will continue to be responsible for repairs and maintenance. The costs of these services are included in the rates charged by the utility for distributing the gas.

No, SaskEnergy will deliver gas to your business even if your retailer’s supply fails.
 
In Saskatchewan, contracts take effect only once per year – on November 1st.
 
 
Connect Energy’s name will appear on your SaskEnergy bill in the gas supply section.
No, you will continue to receive a bill from SaskEnergy showing the basic monthly charge, gas delivery charge and charge for gas consumed. There are no other charges.
All commercial, institutional and multi-unit residential customers are eligible to sign a supply agreement with Connect Energy.
 
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